Which of the Following Is a Goal You Should Have

question 61

Multiple Choice

Which of the following is a goal you should have in mind when sending out a message communicating bad news about transactions to a customer?

• A)limit your responsibility
• B)repair the business relationship
• C)sell an alternative product or service
• D)limit further communication on the matter
• E)obscure and disguise the bad news

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Definitions:

Insubordination

Refusal to obey orders or follow directions from superiors, often challenging authority.

Interpersonal Relations

Relationships or interactions between individuals or groups.

Work-Related Stressors

Factors or situations in the workplace that can cause stress, affecting an employee's health and performance.

Social Support

The provision of emotional, informational, or practical assistance from individuals or groups to someone who needs it.