When Conveying Negative Organizational News,you Should ________

question 10

Multiple Choice

When conveying negative organizational news,you should ________.

• A)utilize the element of surprise to buy time to prepare a response
• B)try to minimize the element of surprise
• C)ideally use the direct approach
• D)close with a clear expression of optimism
• E)use face-to-face communication, not electronic communication

---

Definitions:

Discounts

Reductions applied to the selling price of goods or services for promotions, bulk purchases, or other reasons.

Sold

Refers to the act of exchanging a product or service for money or other compensation; a completed transaction.

Discount

A reduction from the usual cost of something, usually provided as an incentive to increase sales.

Outstanding Balance

Outstanding Balance refers to the amount of money owed on a loan or credit that has not yet been repaid.