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Hot Topic, a chain that sells rock-band-inspired clothes for teens, launched Torrid to give plus-size teens the same fashion options. Identify the three parts of the value delivery process and their function for Hot Topic.
Expectancy Theory of Motivation
A psychological theory suggesting that people are motivated to engage in behaviors based on the expected outcomes and the value of those outcomes to them.
Administering an Unpleasant Outcome
The process of executing or delivering a negative or unfavorable result or decision.
Punish
The act of imposing a penalty or consequence on someone for their behavior or actions, often as a method of enforcing rules or discipline.
OB Mod
A management approach focusing on changing employees' behaviors through a system of rewards and punishments known as organizational behavior modification.
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