Give an Example of How a Hotel Can Generate Customer

question 109

Short Answer

Give an example of how a hotel can generate customer loyalty at a "customer touch point."

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Definitions:

Descriptive Analytics

A type of business analytics that summarize what has happened in the past and allow decision makers to learn from past behaviors.

Deep Analysis

Entails an exhaustive examination and evaluation of data or a situation to gain comprehensive insights and understand complex issues.

Merchandising Databases

Databases specifically designed to support retail activities by storing and managing data related to inventory, sales, and customer interactions.

Dark Analytics

The analysis of unstructured and hidden data not typically used in mainstream data analytics, aiming to uncover insights that are not immediately visible.