Smith & Adams Poultry Set Up a Computer System So

question 19

Multiple Choice

Smith & Adams Poultry set up a computer system so that its customers (restaurants and hotels) can directly inform its central supply system about purchase volumes and dates, as well as automatically receive confirmation of orders and shipments. This is an example of a company differentiating its service in terms of ________.

• A) customer relationships
• B) customer training
• C) installation
• D) delivery ease
• E) ordering ease

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Definitions:

Decision Complexity

Refers to the level of difficulty in making a choice due to numerous variables, uncertain outcomes, or interconnected factors.

Vague

Describes something that is unclear, ambiguous, or lacking in specific details.

Pooled Decision Making

A process where members of a group or organization share knowledge and resources to make a decision collectively, rather than independently or hierarchically.

Outsourced

Outsourced refers to the act of delegating a task or function to a third-party outside of the organization to leverage benefits such as cost savings or specialized expertise.