Customer Training and Customer Consulting Are Two Areas for Service

question 15

True/False

Customer training and customer consulting are two areas for service differentiation that manufacturers can use with their products.

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Definitions:

Growth Strategy

Plans and actions aimed at increasing the scale and scope of a business's operations to drive higher profits and market share.

Market Penetration

A growth strategy where a company aims to increase sales of existing products or services in its current markets, often through competitive pricing, advertising, and promotions.

Market Development

A growth strategy where a company seeks to expand its existing product or service into new markets to attract additional customers.