Which of the Following Is Not True When Explaining Why

question 81

Multiple Choice

Which of the following is not true when explaining why productivity tends to be lower in the service sector than in the manufacturing sector?

• A) Services are typically labor-intensive.
• B) Services are often difficult to evaluate for quality.
• C) Services are often an intellectual task performed by professionals.
• D) Services are difficult to automate.
• E) Service operations are typically capital intensive.

---

Definitions:

Building Trust

The process of creating reliable and strong relationships between individuals or organizations through consistent behavior and mutual respect.

Facilitation and Support

Providing assistance, resources, or an environment that makes it easier for a process or activity to take place, often leading to more effective outcomes.

Negotiating for Cooperation

The act of discussing and agreeing upon terms in a collaborative effort to ensure mutual benefit and cooperative outcomes.

OD Process

Short for Organizational Development Process, it refers to a series of steps and strategies implemented to improve organizational effectiveness and health.