The Common Measures of a Queuing System's Performance Include

question 131

Multiple Choice

The common measures of a queuing system's performance include

• A) probability that the service facility will be idle, average queue length, probability that the waiting time will exceed a specified duration
• B) average time each customer spends in the system, probability that the service system will be idle, average time each customer spends in the queue
• C) average queue length, maximum time a customer may spend in the queue, the utilization factor for the system
• D) average time each customer spends in the system, maximum queue length, probability of a specific number of customers in the system
• E) none of the above

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Definitions:

Direct Labor

Labor costs directly attributable to the production of goods, including wages paid to workers who are actively involved in the manufacturing process.

Direct Material

Raw materials that are directly traceable to the manufacturing of a product and constitute a significant portion of the production cost.

Variable Manufacturing Costs

Costs that vary in proportion to changes in the level of production, including direct materials, direct labor, and variable overhead.

Operating Income

Earnings before interest and taxes (EBIT), calculated by deducting operating expenses, including the cost of goods sold (COGS) and other operating expenses, from gross profit.