According to Frederick Herzberg's "Two-Factor Theory" of Job Satisfaction, Which

question 21

Multiple Choice

According to Frederick Herzberg's "two-factor theory" of job satisfaction, which of the following work situations would be likely to reduce job dissatisfaction?

• A) A more even distribution of female and male employees.
• B) Opportunities to develop skills.
• C) The presence of a union in the workplace.
• D) Improved physical working conditions.

Assess the relevance of different types of costs and revenues in decision-making processes.

Determine the minimum acceptable price for special orders to avoid financial disadvantage.

Identify relevant costs in make-or-buy and special order decisions.

Calculate the financial advantage or disadvantage of accepting special orders under capacity constraints.

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Definitions:

Relative Deprivation

The feeling of dissatisfaction or injustice from comparing oneself unfavorably to others in terms of resources, status, or achievements.

Personal Happiness

An emotional state characterized by feelings of joy, satisfaction, contentment, and fulfillment.

Others' Attainments

The achievements or accomplishments of other people that might serve as standards or goals for an individual.

Facial Feedback Effect

The hypothesis that facial movement can influence emotional experience. For example, smiling can make you feel happier.