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Memory on the Move
Memory on the Move is a manufacturer of USB flashdrives, and is in the midst of a labor-management contract negotiation for the coming three years. In a meeting on management's side, Michael, the human resources manager, is wondering if they are facing a labor strike. Rachel, the operations manager, argues that even if management offers a compromise, she is not sure how the labor representatives will react. Being new in the position, Michael suggests that Memory on the Move should follow their two main competitors in the industry and copy their labor agreement. Rachel disagrees and suggests waiting. Rachel argues that if the union actually goes on strike and the company suffers from declining production, then maybe the company should offer a compromise. Vanessa, CEO and president, after hearing all sides gave her perspective and recommendation. Vanessa proposed that the company should quickly settle with the union and focus on being a technology leader in the industry.
-Refer to Memory on the Move. When it comes to organizational responses to uncertainty, Vanessa should know that _________ can be successful as long as their primary technology and narrow product lines remain competitive.
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