____ Is the Key to Creating a Sense of Personal

question 71

Multiple Choice

____ is the key to creating a sense of personal ownership of goals.

• A) Feedback
• B) Time-based pay
• C) Clear policies and procedures
• D) Employee participation
• E) Incentive compensation

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Definitions:

FAB Sequences

Stands for Features, Advantages, and Benefits; a sales technique that links product features to their advantages and the benefits for the customer.

Preparation

The process of getting ready for a specific event, activity, or undertaking by planning and arranging the necessary components.

Customer Understanding

The process and result of comprehending customers' needs, preferences, and behaviors.

Trial Close

A technique used in sales to gauge a potential buyer's interest or objections by asking for their opinion or commitment before the final close.