Yuri Is a Member of a Cross-Functional Team at Work

question 168

Multiple Choice

Yuri is a member of a cross-functional team at work. A few days after the group seemed to come to an agreement, a subgroup emerged that disagreed with the group's decisions. He is worried about the level of disenchantment within the group currently. This example illustrates which stage of the group development process?

• A) Orientation
• B) Disillusion
• C) Acceptance
• D) Delusion
• E) Conflict and challenge

---

Definitions:

Other-race Effect

The tendency to recognize faces of one's own race more easily than those of other races.

Intent to Hurt

The deliberate desire or determination to cause physical or emotional harm to others.

Mild-mannered

Describing someone who is gentle and not easily angered or agitated.

Amygdala

A small, almond-shaped set of neurons located in the brain's temporal lobe, involved in processing emotions such as fear and pleasure.