TQM Has No Connection with the Organization's Culture (An Internal

question 149

True/False

TQM has no connection with the organization's culture (an internal factor) because it is customer-driven (an external force).

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Definitions:

Monopoly Power

The ability of a company or group to control the market for its product or service, thus limiting competition.

Local Community

A group of people living in the same area or having a particular characteristic in common, often sharing local governance, resources, and interests.

Government-operated Firm

is a business entity controlled or owned by the government to provide goods or services to the public.

Residual Claimants

Individuals or entities that have a claim on the remaining assets of a company after all liabilities have been satisfied, typically the shareholders.