Empowering Employees at All Levels Is an Essential Component of TQM

question 58

True/False

Empowering employees at all levels is an essential component of TQM.

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Definitions:

Specialization

The process of focusing on and becoming expert in a specific area of knowledge or activity.

Differentiation

The process of identifying and emphasizing the unique characteristics or features of a person, product, or organization.

Integration

The process of combining or coordinating separate elements or groups into a unified whole, often seen in organizational, social, or technological contexts.

Horizontal Differentiation

A structural feature of an organization that involves the division of labor and the specialization of tasks horizontally across departments.