A&B Enterprises May Add Customer Appraisals as a Component of Employee

question 110

Multiple Choice

A&B Enterprises may add customer appraisals as a component of employee performance appraisals.All of the following are most likely reasons for A&B to use customer appraisals EXCEPT ________.

• A) fostering change
• B) holding employees accountable
• C) evaluating development programs
• D) demonstrating customer commitment

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Definitions:

General Public

The broad group of people in society who do not belong to any specific organization or profession.

Community Roles

The functions and responsibilities that individuals assume in a community to contribute to its well-being and functioning.

Assumptions

Beliefs or ideas taken for granted without proof.

Beliefs

Convictions or acceptances that certain things are true or real, often without empirical evidence.