A ________ Is a Repository of Customer Information That Records

question 76

Multiple Choice

A ________ is a repository of customer information that records all of the contacts a customer has with a firm,and generates a customer profile that is available to appropriate individuals in the firm.

• A)customer service chat system
• B)CRM system
• C)data warehouse
• D)transactive content system

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Definitions:

Pollution Control

The process of reducing or eliminating the release of pollutants into the environment, typically involving regulations and technologies designed to minimize environmental damage.

Optimal Pollution Control

The regulation of pollution to maximize social welfare by balancing the costs of pollution control against the benefits of reducing pollution.

Economists

Professionals who study how societies use scarce resources to produce valuable goods and services and distribute them among different people.

Positive Externalities

Benefits that are enjoyed by a third-party or the society at large as a result of an economic transaction, but these benefits are not reflected in the market price.