Which of the Following Is Not a Typical Goal of Process

question 13

Multiple Choice

Which of the following is not a typical goal of process improvement?

• A)increasing customer satisfaction
• B)reducing waste
• C)achieving higher quality
• D)increasing market share
• E)All are the goals

Understand the application and implications of B2C transactions in e-commerce.

Understand different global strategies (meganational, multidomestic, transnational) adopted by companies and their implications on human capital investment.

Differentiate between various types of human capital (local, subsidiary, corporate, international) and their specificity.

Identify the role of critical behaviors and key performance indicators (KPIs) in achieving strategic objectives.

---

Definitions:

Pleasure-Giving Urge

Denotes an intrinsic motivation or desire to seek activities or stimuli that provide enjoyment, satisfaction, or pleasure.

Defence Mechanisms

Psychological strategies brought into play by individuals, groups, and even nations to cope with realities and to maintain self-image.

Sublimation

A defense mechanism in psychoanalytic theory where socially unacceptable impulses are transformed into socially acceptable actions or behaviors.

Repression

A psychological defense mechanism where distressing thoughts and feelings are unconsciously blocked from conscious awareness.