Statistical Process Control Charts Are Not Really Used to Fix

question 42

Multiple Choice

Statistical process control charts are not really used to fix quality so much as they are used to:

• A) highlight when processes are not capable.
• B) point out when random variation is present.
• C) alert when corrective action is needeD.
• D) monitor the quality of incoming shipments or outgoing finished goods.
• E) initiate team-building exercises.

Recognize the influence of situational and group factors on decision-making processes.

Identify the psychological mechanisms behind conformity and how it is affected by group influences.

Analyze the ethical implications and psychological effects of obedience and authority experiments.

Grasp the principles of group polarization and groupthink, and their outcomes on group decisions.

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Definitions:

Venomous Snakes

Snakes that have venom glands and specialized teeth to deliver venom for hunting and self-defense.

Negative Reinforcement

A behavior modification process where the likelihood of a behavior is increased by removing or avoiding a negative outcome.

Positive Reinforcement

The process of encouraging or establishing a pattern of behavior by offering rewards when the behavior is exhibited.

Neutral

Describes a state or position of impartiality, or not favoring any side in a conflict, competition, or a situation requiring a choice.