Match the Acronym on the Left to Its Corresponding Description

question 27

Multiple Choice

Match the acronym on the left to its corresponding description.
-CRM

• A)secure "tunnel" through the Internet or between intranets
• B)uses an intranet to support internal value chain activities
• C)companies provide goods or services to other companies
• D)administers customer relationships in an organized manner

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Definitions:

Fixed Costs

Expenses that do not change in total regardless of changes in the level of production or sales activities within a certain range.

Margin of Safety

The difference between actual sales and the break-even point, indicating the level of risk in not covering fixed costs.

Contribution Margin Ratio

A financial metric that measures the proportion of sales revenue that exceeds variable costs, indicating how much of the revenue is available to cover fixed costs and generate profit.

Operating Income

Earnings from a company's principal business activity, excluding expenses and revenues from non-operational sources.