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A multiple-channel system assumes that each server will have its own waiting line, and line changing is not permitted.
Predetermined Overhead Rate
A rate used to allocate overhead costs to products or services, calculated in advance based on estimated overhead costs and an allocation base.
Machine-Hours
Machine-hours are a measure of the amount of time a machine is operated, used in allocating manufacturing overhead based on usage.
Direct Labor-Hours
The number of labor hours spent by employees directly working on the production of goods or services.
Casting
A manufacturing process where a liquid material is poured into a mold, which contains a hollow cavity of the desired shape, and then allowed to solidify.
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