The Service-Profit Chain Includes Collaboration Between Marketing, Operations, IT and HR

question 42

True/False

The service-profit chain includes collaboration between marketing, operations, IT and HR

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Definitions:

EBIT

Earnings before interest and taxes; a measure of a company's profitability that excludes interest and income tax expenses.

Quick Ratios

The quick ratio, also known as the acid-test ratio, measures a company's ability to meet its short-term obligations with its most liquid assets.

Liquidity Position

A measure of the ability of an entity to meet its short-term financial obligations using assets that can be quickly converted to cash.

Fixed Assets Turnover Ratio

Measures how effectively the firm uses its plant and equipment. It is the ratio of sales to net fixed assets.