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How Does SERVQUAL Measure Service Quality

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How does SERVQUAL measure service quality?

Know which tasks can be delegated to a certified nursing assistant (CNA) in the context of urinary care.
Describe the proper technique for obtaining a sterile urine specimen from an indwelling urinary catheter.
Prioritize nursing diagnoses related to urinary catheters and renal conditions.
Plan care effectively for patients on diuretics, considering the medication timing.

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