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Everything else being equal, when customers are risk-averse, they will choose the service with the lowest risk perception.
Auditory Stimuli
Sounds or noises that elicit responses from the auditory system.
Retrieval
The act of retrieving or obtaining information that has been saved in memory.
Encoding
The initial learning of information; the process by which information is converted into a form that can be stored in memory.
Storage
The action or method of keeping something for future use, or a space where items are kept.
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