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Revenue management practices that help build customers' fairness perceptions include ____________.
Research Question
A clear, focused question that guides a study, determining what the research aims to investigate or resolve.
Readability Score
A metric used to determine the ease with which a reader can understand a written text.
Pretest
A measurement taken before an intervention or treatment to establish a baseline level of knowledge, attitudes, or behaviors.
Survey Format
The structure and layout of a survey, including the arrangement of questions and the method of response collection.
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