Examlex
Customer participation refers to the actions and resources supplied by customers during the service production and/or delivery process, including all but emotional inputs.
Bodily Arousal
The physiological and psychological state of being awoken or stimulated, often associated with emotion, stress, or excitement.
Emotion
A complex psychological state involving three distinct components: a subjective experience, a physiological response, and a behavioral or expressive response.
James-Lange Theory
A theory of emotion proposing that physiological arousal precedes the experience of emotion.
Emotional Experience
The complex psychological state involving an individual's subjective feelings, physical responses, and behavioral expressions in response to stimuli.
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