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Describe a service guarantee offered in the chapter that instills confidence and one that does not.
Negative Self-selection
A scenario where individuals with less favorable characteristics are more likely to choose a particular option or action.
Migration
The movement of people from one place to another, which can be within a country or across international borders, often in search of better living conditions or employment.
Educated People
Individuals who have acquired knowledge, skills, and learning through formal education systems, extending often to higher or tertiary education.
Emigrant Remittances
Funds that migrants send back to their home countries, often to support family members or invest in development projects.
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