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How did BMW occupy customers while they were waiting for their cars to be serviced?
Wellness
A holistic approach to health that involves the pursuit of continued growth and balance in the physical, emotional, spiritual, and social aspects of one’s life.
Transtheoretical Model
A theory of behavior change that describes five stages through which individuals progress to alter a behavior permanently.
"Stages of Change" Model
A psychological model that outlines the steps individuals typically go through when changing behavior, ranging from precontemplation to maintenance.
Enabling Factors
Conditions or resources required to facilitate the implementation of health promoting or hindering behaviors.
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