The Technology Also Permits Customization Is Changing the Delivered Product

question 1

True/False

The technology also permits customization is changing the delivered product or service based on a user's preferences or prior behaviour.

---

Definitions:

Net Operating Income

A measure of a company's profitability, calculated by subtracting operating expenses from operating income.

Average Operating Assets

The average value of the assets used in the normal operations of a business over a specific period, typically used in return on investment calculations.

Balanced Scorecard

An integrated set of performance measures that are derived from and support the organization’s strategy.

Strategy

A company’s “game plan” for attracting customers by distinguishing itself from competitors.