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List the Four Ways to Improve Service Productivity

question 29

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List the four ways to improve service productivity.


Definitions:

Autonomic Activity

Involuntary physiological functions controlled by the autonomic nervous system, including heart rate, digestion, respiratory rate, pupillary response, urination, and sexual arousal.

James-Lange Theory

A theory of emotion that suggests emotions occur as a result of physiological reactions to events.

Trembling

Involuntary shaking or quivering movements, often as a result of emotion, cold, or medical conditions.

Afraid

A feeling of fear or anxiety about a possible or probable situation or event.

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