Match the Business Plan with Its Appropriate Length

question 2

Multiple Choice

Match the business plan with its appropriate length:

• A) operational business plan, 10-15 pages
• B) full business plan, 25-35 pages
• C) summary business plan, 25-35 pages
• D) full business plan, 40 to 100 pages
• E) operational business plan, 25-35 pages

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Definitions:

Customer Contact Audit

A systematic review of all the points at which a business interacts with its customers, aiming to improve service quality and customer satisfaction.

Flowchart

A diagram that displays a process or system using symbols and arrows to represent steps and the flow direction, respectively.

Relationship Customers

Customers with whom a business has established an ongoing relationship, characterized by repeated interactions and loyalty.

Loyalty

A consumer's commitment and repeated patronage to a brand or product, often driven by satisfaction, preference, or rewards programs.