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Service Leaders Are Recognized for Innovation, Focus, and Excellence

question 7

True/False

Service leaders are recognized for innovation, focus, and excellence .


Definitions:

Online Banking

A service provided by banks that allows customers to perform financial transactions remotely via the internet.

Entry Barrier

Product or service feature that customers expect from organizations in a certain industry; an organization trying to enter this market must provide this product or service at a minimum to be able to compete.

Bank

A financial institution licensed to receive deposits, offer loans, and provide various financial services to individuals and businesses.

Buyer Power

The influence that customers have over a producing industry, often determining the market value and ensuring that services and products meet their needs.

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