From Your Reading of the Case Study Discussing TELUS's Employee

question 55

Multiple Choice

From your reading of the case study discussing TELUS's employee learning initiatives, which of the following statements best expresses their experience?

• A)Converting the learning environment from formal classes to a collaborative learning can achieve significant reductions in an organization's learning budget.
• B)Employees learn more rapidly in a well-designed, structured environment.
• C)Informal, one-to-one learning sessions impart greater knowledge, more quickly, than group learning technologies.
• D)Enterprise information systems of all types, including educational systems, represent significant investments and risk to the organization's budget.

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Definitions:

Minimize Occurrence

Efforts or measures taken to reduce the frequency or likelihood of an event or condition happening.

Collaboration

The action of working with someone to produce or create something.

Win-Win Solution

An outcome of a negotiation where all parties feel they have achieved a satisfactory resolution.

Miscommunication

A failure to convey or understand information accurately, leading to misunderstandings or confusion.