The Move of Retail Banking to Use ATMs After Citibank

question 22

Multiple Choice

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the information system business objective of:

• A)improved efficiency.
• B)customer and supplier intimacy.
• C)survival.
• D)competitive advantage.

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Definitions:

Unique First Page Footer

A feature in word processing programs that allows the footer on the first page of a document to be different from the footers on subsequent pages.

Document

A written, printed, or electronic matter that provides information or evidence or that serves as an official record.

Table Of Authorities

A feature in word processing software that compiles and references legal citations and sources used in a document.

Citation

A reference to a published or unpublished source, crediting its original author and providing information for the reader to locate it.