________ Modules in CRM Systems Help Sales Staff Increase Their

question 85

Multiple Choice

________ modules in CRM systems help sales staff increase their productivity by focusing sales efforts on the most profitable customers, those who are good candidates for sales and services.

• A)PRM
• B)SFA
• C)ERM
• D)CLTV

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Definitions:

Networks

Groups or systems of interconnected people or things, often referring to social networks, computer networks, or business networks for communication and resource sharing.

Private Information

Information that is not publicly known and is viewed as confidential, often giving an individual or company an advantage in decision-making processes.

Diverse Skillsets

A range of abilities and expertise across different areas necessary for the performance and success of a team or individual.

Social Capital

Connections among individuals in a certain society who live and work together, facilitating the efficient functioning of that society.