Which of the Following Is Not One of the Four

question 20

Multiple Choice

Which of the following is not one of the four types of customers described in the case study on Graybar?

• A)Niche customers
• B)Opportunistic customers
• C)Marginal customers
• D)Service-drain customers

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Definitions:

Overhead Cost

Expenses related to the operation of a business that are not directly tied to a specific product or service, including rent, utilities, and administrative salaries.

Contribution Margin

The amount remaining from sales revenue after variable costs are deducted, indicating how much contributes to covering fixed costs and generating profit.

Wholesale Distributor

A business that buys goods in large quantities from manufacturers and resells them in smaller quantities to retailers or other businesses.

Educational CD-ROMs

Digital storage media used to store and access educational content and interactive learning programs.