Identify and Describe the Two Types of Customer Relationship Management

question 85

Essay

Identify and describe the two types of customer relationship management applications.

---

Definitions:

Thalamus

A structure in the middle of the brain that acts as a relay station, directing sensory and motor signals to the cerebral cortex.

Cerebral Cortex

The external surface of the cerebrum, crucial for functions such as memory, attention, perception, thinking, consciousness, language, and awareness.

Temporal Lobes

Sections of the brain located on both sides of the head above the ears, involved in processing auditory information and memory.

Parietal Lobes

Regions of the brain located behind the frontal lobes that are involved in processing sensory information from the body and in spatial navigation.