Once a Firm Is Out of Alignment, It Does Not

question 40

True/False

Once a firm is out of alignment, it does not mean that it has to stay that way.

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Definitions:

Active Relationship Maintenance

Efforts made consciously by individuals in a relationship to preserve, protect, and enhance their connection.

Assurance

A positive declaration intended to give confidence; a promise.

Rule Of Reciprocity

A social norm where individuals feel obliged to return favors or kindness received from others.

Social Exchange Theory

The idea that interpersonal relationships are governed by perceptions of the rewards and costs exchanged in interactions.