Which of the Following Techniques for Reducing Resistance to Change

question 38

Multiple Choice

Which of the following techniques for reducing resistance to change assumes that much of the resistance lies in misinformation?

• A)negotiation
• B)education and communication
• C)participation
• D)facilitation and support

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Definitions:

Corporate Governance

The system of rules, practices, and processes by which a company is directed and controlled, balancing the interests of stakeholders.

Secondary Data

Information that has been collected previously by someone else for a purpose other than the current research project, such as census data, sales reports, and historical records.

Electronic Format

A format in which data is stored, presented, or exchanged using digital technology, such as ebooks, PDFs, or online documents.

Nonstore Retailing

The selling of goods and services outside traditional brick-and-mortar locations, including online, by mail, or via direct sales.