Which of the Following Features of E-Commerce Technology Has Reduced

question 21

Multiple Choice

Which of the following features of e-commerce technology has reduced the cost of delivering marketing messages and receiving feedback from users?

• A) ubiquity
• B) richness
• C) interactivity
• D) universal standards

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Definitions:

Care About Customers

The practice of valuing and prioritizing the needs, satisfaction, and experiences of clients or patrons.

Customer Services

A range of services provided to assist customers in making cost effective and correct use of a product.

Warranties

Warranties are promises made by a seller to a buyer to repair or replace a product within a certain time frame if it fails to meet specified criteria.

Speedy Delivery

The rapid transport and delivery of goods to customers, often used as a competitive advantage in business.