Many Firms Are Finding That High-Tech,computerized Training Has Dual Benefits

question 60

Multiple Choice

Many firms are finding that high-tech,computerized training has dual benefits.It develops employees who are more effective and reduces costs at the same time.Employees at FedEx take computer-based job competency tests every 6 to 12 months.This is an example of a(n) ________ ________ tangible resource.

• A) financial
• B) organizational
• C) physical
• D) technological

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Definitions:

Least-squares Regression

This is a statistical method used to determine a line of best fit by minimizing the sum of squares of the distances of data points from the line.

Warranty Costs

Expenses associated with repairing or replacing products under warranty, recognized as part of product support costs.

Product Returns

Items that are sent back to the seller by the purchaser due to defects, dissatisfaction, or other reasons.

Variable Selling

Costs associated with selling activities that fluctuate with the level of sales, such as commissions and shipping charges.