Describe the Use of Personalization and Customization in E-Commerce

question 64

Essay

Describe the use of personalization and customization in e-commerce.What business value do these techniques have?

Distinguish between sunk costs and relevant costs for decision-making.

Apply the concept of opportunity cost accurately in various scenarios.

Recognize the differences between accounting costs and economic costs.

Identify and calculate average, marginal, average fixed, and average variable costs.

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Definitions:

Third-Party Intervention

The involvement of an external entity in resolving disputes or facilitating negotiations between parties.

Arbitrator

A neutral third party who is appointed to make a decision in a dispute, typically binding, between two or more parties.

Process Control

Process control involves the use of systems and technologies to manage and regulate the operation of industrial processes to maintain desired outcomes.

Conflict Process

The sequence of events and interactions that occur from the beginning to the resolution of a conflict.