What Are the Four Key Perspectives in the Balanced Scorecard

question 8

Short Answer

What are the four key perspectives in the Balanced Scorecard? In a strategy map,what are the cause-and effect linkages among these four perspectives?

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Definitions:

Strategic Objective

A specific goal that an organization aims to achieve as part of its broader strategy to fulfill its mission and vision.

Loyal Customers

Individuals who repeatedly purchase products or services from the same brand or company, often due to positive experiences or satisfaction.

Restructuring

The act of organizing something, such as a company or system, differently in order to make it operate more effectively.

Turnaround

The process of implementing significant changes in a company to address financial or operational issues and improve performance and profitability.