Darcy Wrote a Letter to Her Manager Explaining the Need

question 38

Multiple Choice

Darcy wrote a letter to her manager explaining the need for she and her coworkers to have additional help on their shift. The letter described the challenges faced by the team in being able to complete all of their assigned tasks by the end of their shift. The letter went on to say how management does not understand the "line staff" and that they treat them like "slaves" and never provide feedback or acknowledge their good work. If you were Darcy's manager which issues do you need to address when you meet with Darcy to discuss the letter?

• A) Employee competency and work design
• B) Workforce planning and employee attitudes
• C) Work design and workforce planning
• D) Employee attitudes and behaviors
• E) Employee attitudes and employee competency

---

Definitions:

Observable Characteristics

Traits or features of an organism that can be seen or measured directly.

Phenotypes

The observable characteristics or traits of an organism resulting from the interaction of its genetic makeup and its environment.

Genotypes

The genetic makeup of an organism that determines a specific characteristic or trait.

Natural Selection

A fundamental mechanism of evolution where organisms better adapted to their environment tend to survive and produce more offspring.