You Are an HR Consultant Who Has Been Hired by XYZ

question 52

Multiple Choice

You are an HR consultant who has been hired by XYZ Company to develop a complete training and development program for their organization. As a first step you should:

• A) get buy-in from the management team.
• B) identify gaps between employees' current KSAs and what is required to their jobs.
• C) evaluate the employees to see if they are willing to learn.
• D) create learning objectives that match organizational objectives.
• E) determine what the cost of the training program will be.

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Definitions:

Members

Individuals who are part of a group, organization, or community and often share common interests or goals.

Team Productivity

The efficiency and effectiveness with which a group of individuals work together to achieve common goals, often measured by output or results.

Team Cohesiveness

The extent to which team members stick together and remain united in their pursuit of common goals.

Performance Norms

Unwritten rules or expectations within a group regarding acceptable levels of productivity and behavior.