Which of the Following Is a Benefit a Company Can

question 28

Multiple Choice

Which of the following is a benefit a company can gain through using a CRM system?

• A) creating marketing messages that appeal to all of its customers
• B) reducing employee hours spent managing information flow
• C) reducing company technology expenditures
• D) identifying dissatisfied customers before losing them to the competition
• E) eliminating the need for costly loyalty programs

Learn the process involved in performing specific tasks.

Understand the influence of reality television on hobby trends.

Identify various modes of paragraph development.

Recognize the use and purpose of transitional words or phrases in text.

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Definitions:

Analysis

A detailed examination of the elements or structure of something, typically as a basis for discussion or interpretation.

Internal Growth Rate

The rate at which a company can grow its sales and earnings without needing to borrow money or secure additional equity financing.

Profit Margin

A financial metric that measures the amount of profit made on a sale as a percentage of revenue, illustrating efficiency.

Retention Ratio

The retention ratio is a financial metric that measures the proportion of a company's earnings that are not distributed as dividends to shareholders but are instead reinvested in the business.