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Explain How Analyzing Customer Information from a Database Might Help

question 99

Essay

Explain how analyzing customer information from a database might help a car-maker in the process of customer relationship management (CRM).


Definitions:

Stereotyping

Involves making generalized beliefs or assumptions about the characteristics of all members of a group, based on simplified perceptions or experiences.

Multiculturalism

The presence and coexistence of diverse cultural groups in a society, celebrated for the enrichment it brings.

Global-Mindset

A global-mindset is the ability to appreciate and influence individuals, businesses, and cultures in a global context.

Global Mindset

The ability to appreciate and navigate diverse cultures, perspectives, and practices in global business environments.

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