The ________ of a Service Means That It Cannot Be

question 57

Multiple Choice

The ________ of a service means that it cannot be stored for later use and must be consumed upon delivery.

• A) inseparability
• B) perishability
• C) tangibility
• D) intangibility
• E) variability

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Definitions:

Contemporary Values

Refers to the beliefs, ideas, and moral attitudes that are prevalent within a society at the current time.

Social Phobia

An anxiety disorder characterized by a significant amount of fear in one or more social situations, causing considerable distress and impaired ability to function in at least some parts of daily life.

Intense Reactions

Strong emotional or physical responses to stimuli or events, which can be disproportionate to the triggering cause.

Social Anxiety

A chronic mental health condition characterized by an intense fear of social situations and being judged by others.