In Which Step in of the Sales Process Would the Salesperson

question 6

Multiple Choice

In which step in of the sales process would the salesperson call to ensure customer satisfaction and repeat business?

• A) approach
• B) sales presentation
• C) overcome objections
• D) close the sale
• E) follow-up

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Definitions:

Direct Method

A cash flow statement preparation approach that involves reporting major classes of gross cash receipts and payments.

Accounts Receivable

Outstanding payments from customers to a company for products or services already rendered.

Operating Activity

Refers to the primary revenue-generating activities of an organization, such as sales and service provision.

Direct Method

A cash flow statement reporting approach that lists major operating cash receipts and payments, used to show actual cash flows.