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Figure 5-1
-There are five stages in the consumer purchase decision process.The second stage is
Buffer
A temporary storage area or a means to mitigate the impact of something negative.
Line of Reasoning
A logical sequence of statements or explanations that lead to a conclusion or understanding.
Bad News
Communication that conveys unfavorable, disappointing, or upsetting information to the recipient.
Transaction
An exchange or interaction between two parties, typically involving the buying, selling, or trading of goods, services, or information.
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