Intangible Activities or Benefits That an Organization Provides to Satisfy

question 18

Multiple Choice

Intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value are referred to as

• A) services.
• B) goods.
• C) products.
• D) marketing mix.
• E) ideas.

---

Definitions:

Minimum Control

refers to a management strategy where the least amount of control necessary is applied, promoting autonomy and empowerment among employees.

Leadership Contingency Theory

A theory that suggests the effectiveness of a leadership style is contingent upon the context and situation.

Multiple Leadership Variables

Encompass a range of factors that influence and determine the effectiveness of leadership within an organization.

Leadership Variables

The various factors that influence leadership effectiveness, including personal traits, situational factors, and leadership style.